Browsing: @ministry of ICT and National Guidance

For years, automation has been portrayed as the enemy of workers. But new evidence from the World Bank suggests the story is far more complicated. Robots and AI are creating new opportunities even as they replace routine tasks, shifting the real challenge from job destruction to skills, education and preparedness. The countries that adapt fastest may emerge stronger than ever.

Uganda’s government is turning to local innovators to build critical public digital systems in a move that could reshape the country’s technology economy, reduce dependence on foreign contractors and redefine who controls the infrastructure of the modern state.

Uganda has laid out an ambitious roadmap for its digital future, from e-government services to AI-driven skills training—but turning policy into real, inclusive impact remains the country’s biggest test.

Launched in Kampala, Uganda’s new ICT Client Service Charter is less about technology and more about trust—setting out, in plain terms, how long services should take and how citizens can hold government accountable.

Uganda has made strides in service delivery, but much of that progress goes untold. A new government shake-up aims to change that—rotating long-serving communication officers, retraining them for the digital age, and putting storytelling at the heart of governance. The reforms could mark the beginning of a more open, responsive state that speaks directly to its citizens.